WE'RE HERE TO HELP!

Contact NetSpend

Contact Us

We're here to help. Our customer service representatives are happy to answer any questions you may have about you NetSpend Prepaid Card.

LEARN MORE
NetSpend FAQs

Frequently Asked Questions

We try to explain our services as clearly as possible, but we know that financial terms can sometimes be confusing. We've created a list of frequently asked questions to help explain things.

LEARN MORE
Privacy and Security Center

Privacy and Security Center

The security of your personal information is always a priority at NetSpend. We work hard to help ensure your account information stays secure.

LEARN MORE

Download
our app7

Apple App Store Google Play Store

Connect
With Us

Google Plus LinkedIn YouTube
FDIC MasterCard VISA Click for the Business Review of prepaid debit card provider, NetSpend Corporation.

The NetSpend Visa Prepaid Card is issued by The Bancorp Bank, BofI Federal Bank, MetaBank, and Republic Bank & Trust Company pursuant to a license from Visa U.S.A. Inc. The NetSpend Prepaid MasterCard is issued by The Bancorp Bank, BofI Federal Bank, MetaBank, and Republic Bank & Trust Company pursuant to license by MasterCard International Incorporated. The Bancorp Bank, BofI Federal Bank, MetaBank, and Republic Bank & Trust Company; Members FDIC. Please see back of your Card for its issuing bank. NetSpend, a TSYS® Company, is a registered agent of The Bancorp Bank, BofI Federal Bank, MetaBank, and Republic Bank & Trust Company. The NetSpend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The NetSpend Prepaid MasterCard may be used everywhere Debit MasterCard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to funds availability and ID verification. Transaction fees, terms and conditions apply to the use and reloading of the Card Account. See Cardholder Agreement for details.

MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with this card program. All rights reserved.

© 2024 Total System Services, Inc.®. All rights reserved worldwide. TSYS® and NetSpend are federally registered U.S. service marks of Total System Services, Inc.